£18,500 per annum
*Reaching monthly sales and income targets; ensuring integrity and not miss-selling.
*Establish a friendly and professional rapport with all customers, presenting a positive impression of themselves and the organisation.
*Ensure that every customer sales enquiry is dealt with through the CRM leads process.
*Identify customer needs and interests and present products and services that potentially match these.
*Effective handling and accountability for card payment transactions both via telephone and face-to-face.
*Managing and protecting customer information, including sensitive financial information, in accordance with relevant legislation.
*Engage with new and prospective customers through follow-up telephone calls.
*Work as part of a team to ensure the smooth operation of the complete sales process.
*Meeting the training and development requirements of the job role.
*Working within the job role description at this level, recognising the standards and professional limitations that this provides, referring to appropriate members of staff for guidance and support
Please note such duties are not exhaustive but an illustrative list of the level and type of duties required for the role. The job description is produced to assist the post holder in identifying his/her main duties. On occasion there may be requirements to provide cover for other roles within the company due to staff absences i.e. holidays/illness. Cross-training would be provided on the relevant duties associated with the role.
Knowledge, Skills and Experience
*Experience of delivering results in a targeted sales environment
*The ability to make a difference to the customer, delivering high levels of customer service with minimal supervision
*The ability to work as part of a team, support colleagues and promote excellent team spirit
*Good literacy, numeracy and verbal communication skills and IT literate
*A positive individual with a 'can do', results driven approach and attitude.
*The ability to demonstrate trust, openness and respect in dealings with people.
*Keen to develop and learn new skills
*Good communication skills with the ability to listen and express him/herself clearly
*Committed and reliable
*Welcomes change, flexible and can adapt and deal with various demands
*Honest, acts with integrity and takes responsibility
Internal training on the computer systems is provided. This includes Sage 200, Sage CRM, Spindle and other 3rd Party software such as GXS (EDI) Electronic Orders.
08.15am to 17.00pm, Monday to Friday with 30 minutes taken for lunch and a 15-minute break (both unpaid).
20 days per annum + bank holidays. The holiday calendar runs between January-December, the office will close on all Public and Bank Holidays plus selected days over the Christmas period. Holiday will be reserved back from annual entitlement to cover these additional days the offices are closed.
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- Trainee Sales Advisor
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