Trainee Pension Administrator
**Aggressively expanding pensions operation **Looking for an administration or customer service background **3 vacancies currently at this level, several more openings within this area that will number 32 staff **For people that want to progress and have drive, these genuinely represent a fantastic opportunity to build a career with a Blue Chip organisation **Initially, the primary purpose of the role is to respond to correspondence from Financial Advisers on their customers account and to produce benefit projection requests.
The Company: This is aleading Financial Services employer that has enjoyed consistent growth within several areas of the business in recent years. This role is based within one of the most expansive areas within the company, administering over £70bn of customer assets.
The Role: This division supports and maintains pension administration services for a wide range of corporate clients’ Defined Contribution pension arrangements. The nature of the service provided includes full support to pension scheme members at all stages of the administration life cycle through to specialist support to trustees and members. This team processes retirement, death, and divorce cases, and other customer requests relating to their DC pension scheme. You will be expected to:
- Process administration packs for DC members and IFA’s, providing information regarding pension plans
- Provide support for the retirement, death and divorce processes (depending on work volumes)
- Prioritise and check thoroughly the accuracy and completeness of all aspects of your work and the work of others
- Ensure administration work is within the expected standards in productivity, quality and response times/service standards
- Deal promptly and confidently with routine and non-routine enquiries by providing accurate information
- It is important that you have the ability to organise the day to day planning of your workload
Skills / Experience Required: You should be an enthusiastic, engaged and driven individual, who has a desire to achieve outcomes at a team level. You should be inquisitive and questioning, with a desire to learn. You will have either an administration or customer service background and equally, our client is open to recent graduates who can display the qualities mentioned. You should be a self-starter, demonstrate a good use of initiative, a strong communicator as well as numerate and computer literate (Excel, Word and PowerPoint).
Additional Information: This role comes with a competitive salary with additional bonus and superb company pension with free car parking available along with a host of additional benefits. After you are established within the business, our client can also offer flexible working including the ability to work from home part of the week and flexible start/finish times whilst adhering to the standard working hours over the week.
The Trainee Pension Administrator position is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 20 years experience in this field. Areas of expertise include pensions, sales support, employee benefits/group risk, compliance, flexible benefits, paraplanners, underwriting, customer services and IT related roles. We predominately focus on London and the Home Counties, although we have also been successful in offering national solutions and overseas. Check the website and feel free to call Darren Snell at any time.
- Customer Service
- Defined Contribution
- Pension Administration
- Graduate Entry
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