Competitive Salary Plus Benefits
Capita Employee Benefits is one of the largest employee benefits consultancies in the UK. A leading provider of pensions administration, employee benefits consultancy and cutting-edge technology, we're a multi award-winning organisation servicing over 1,600 clients and more than 4 million company employees and pension scheme members. We're looking for several Trainee/ Pension Administrators to join us and help us to continue to delight our clients.
To apply you must be available to attend an assessment centre on Thursday 22nd March
We are keen to hear from individuals with experience of working in a Customer focused/administration/ back-office environment who can work towards KPI's and performance metrics. Pensions experience is desirable, however not essential as full training will be given.
About the role
The role will primarily focus on day to day pension's administration tasks, which includes the calculation and award of member benefits. As you progress you will work across a wide range of DB and DC schemes, with involvement in monthly tasks and projects.
Process customer requests such as Quotes, changes to personal details and nominations.
Ensure accuracy and quality of data input.
Understand, build, maintain and enhance customer relationships to improve delivery of the customer experience and to ensure we treat customers fairly. (TCF)
Manual Calculations of benefits the customer will receive such as annual pension etc.
Working towards KPI's and performance metrics
Pensions OR back office processing experience
Ability to work towards performance metrics in a KPI driven environment
A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation
Excellent organisational skills
Strong numeracy and analytical skills
Good IT skills including Microsoft Excel
Minimum GCSE's; English and Maths grades A-C / A Level grades or equivalent
About Capita | Employee Benefits
Capita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary, we also give you 23 day's holiday increasing with length of service to 27 days, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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