Join us as a Trainee Motor Insurance Claims Handler
As a Trainee Motor Insurance Claims Handler based in our Bury St Edmunds office, you will become a valued member of our team and receive all the claims training you will need to do your job with confidence and skill. In the role of a Trainee Motor Insurance Claims Handler, we will offer a complete training programme to make sure we give you the very best foundations for success in our business.
Who are we?
We are an award-winning Group of insurance companies supporting over 1,000 broker partners and more than 3 million policyholders with a wide variety of insurance products. We have also recently become one of the UK's largest motor insurance providers. We have very exciting and ambitious growth and acquisition plans for our business moving forward so watch this space!
What will my duties be?
As a Trainee Motor Insurance Claims Handler you'll manage our claims cases (including bodily injury and credit hire) in a fast-paced environment. Using multi-tasking and prioritisation, you'll deliver a great Customer experience. When reviewing claims you'll use our thorough training to confidently review claims.
You'll support your colleagues with answering calls and correspondence, whether it's over email or letter. As an organised individual you'll keep an eye on your cases on a regular basis, as well as making sure your filing is tidy and your reserves accurate.
What is the salary and hours?
The starting salary is £18,000 per annum. The role is full-time and permanent, you will be working 35 hours a week, Monday to Friday, 9am to 5pm. This role will offer a hybrid working model, a mix between office and home working.
What benefits are there?
We offer 30 days holiday (inc Bank Holidays) with the ability to buy and sell more days. We have a 5% contributory pension scheme, health and wellbeing support, life assurance which is 4x annual salary, and a whole online portal full of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more.
What we're looking for:
- Strong customer service and communication skills
- Ability to manage and prioritise own workloads
- Willingness to develop self and new skills
- Ability to work with flexibility in a proactive claims environment
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