Trainee IT Support Engineer

Posted 18 September by SCOPE PERSONNEL LIMITED
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Our client is a globally renowned, leading manufacturer of imaging equipment. They operate in a number of markets, including Medical Imaging, Consumer Electronics and Professional Print. Due to continued strong performance and growth, they are seeking a Trainee IT Support Engineer to join the Medical division.

This position is aimed at developing talent for succession planning and so we are seeking ambitious candidates with previous experience working within IT Support.

Key Responsibilities for the Trainee IT Support Engineer:

  • Provide first point of contact, ownership and escalation as required to customer incoming incidents including both software and hardware

  • Perform customer upgrades including software and hardware

  • Liaising with the customer support team on incoming calls and updates

  • Providing support for new deployments working with the Professional Services team.

  • Provide technical input into customer quotations as required

    Requirements for the Trainee IT Support Engineer:

  • Bachelor’s Degree in Information Technology, IT Networks, Information Systems, Computer Network

  • VMware experience and/or MSCE/MCP

  • Previous experience in an IT Helpdesk/IT Support environment

  • Confident with high levels of motivation, drive and enthusiasm

  • Able to prioritise and meet deadlinesTrainee IT Support Engineer

Reference: 36139742

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