Trainee Datacentre Engineer

Posted 9 April by Capita

Becoming a Trainee Datacentre Engineer with Capita Enterprise Services:

You will work within the Data Centre Operations Team in West Malling providing first level fault diagnosis and escalation to high operational standards, whilst providing clear and concise reports and information to management daily.

You will provide clear and concise reports and information, first level fault diagnosis and escalation, and the on-going production of high operating standards. Day to day you will gain exposure to supporting clients including monitoring, server patching, Bespoke Operations support, Data Centre Environment and Incident Coordination.

This is an excellent opportunity for someone just starting out in their career in the IT Sector. We will fully support you with training, certifications and provide you with a clear career road-map to enhance your technical & commercial skillset.

What you will do:

  • On-site Operational Management of infrastructure and distributed server environments 24x7x365 as directed by the Shift Manager
  • Event Management monitoring of applications and infrastructure systems as agreed in client OLA and as directed by the Shift Manager
  • Workload monitoring & completion of batch profiles as directed by Shift Manager
  • Call instigation to support level as directed by Shift Manager
  • Completion of Operational reports within agreed timescales as directed by Shift Manager
  • Site Security & Environmental Monitoring as directed by Shift Manager
  • Media Management and off-site administration as directed by Shift Manager

Your experience will include:

  • Ability to work under pressure
  • Interpersonal skills
  • IT proficiency in use of PC Applications (e.g. word, excel, outlook), IT Qualifications
  • Team Working
  • Full Driving Licence
  • A keen interest in IT
  • Third level education within Information Technology would be desired

About Capita Enterprise Services

Capita Enterprise Services is part of our IT Services business and is a customer-focused, trusted IT services provider that brings together the right people, processes and technology to transform an organisation's IT services. From individual IT services to a total IT outsource or even our value-added reseller service; we get to know your challenges and design the right solution for you. Interested? Join our talented team here and you'll have the opportunity to work with a diverse range of customers covering both public and private sectors.

IT Services are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday, a £5K Shift Allowance after 12 months of service, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. At our West Malling office, you will also benefit from working with some of the best Engineers in the market, our aim over the next 6-12 months is create a 'Centre of Excellence' at our West Malling Datacentre.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact Michael Rosbotham on for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Required skills

  • Trainee IT Support

Reference: 34861226

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