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Trainee Claims Handler

Posted 7 December 2017 by Headstart Employment Ended

Trainee Claims Handler


Starting Salary £15,500 (with milestone increases over a three year period)

This is a fantastic opportunity to launch your career within Motor Underwriting.

As a member of the Claims team you will be trained to investigate, negotiate and settle claims over a 3 year milestone training period.

After the initial training has been completed (approx. 3 â€" 6 months) you will take responsibility for own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjustors and direct contact with customers and third parties. Â

Responsibilities will include:

  • Ensure that allocated claims are fully investigated.
  • Act as the key contact for specific customers/brokers.
  • Communicate with policyholders, solicitors and others by telephone and in writing.
  • Identify opportunities to make recoveries and follow the recovery through.
  • Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim.
  • Work within the team to ensure that all claims are settled within appropriate time scales.
  • Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance.


  • 5 GCSE passes or equivalent (grades A-C) including English and Mathematics.
  • Experience of working in an office.
  • Excellent communication skills.
  • Computer skills.
  • Please note that applicants should live within a maximum 15 mile radius of Dorking.

Headstart Employment is an Equal Opportunity Employer

Reference: 33299666

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