Recruit Moore have been approached by our client in Southampton to support them in finding a Trainee Account Manager for their growing team.
As part of the customer relationship department, all employees will be responsible for delivering a exceptional level of service to their customers.
In a nutshell, they are looking for someone who is passionate about building relationships, whether that be by picking up the phone or visiting a customer, with your primary focus being enhancing the customer journey!
Duties to include -
- Responsible for a portfolio of customers which will consist of a manageable number to ensure the required exceptional service can be provided.
- Proactively build and maintain the relationship with the customers in your portfolio.
- Escalate queries and contractual disputes to the problem solvers department where applicable.
- Tracking and managing customer queries in the company database.
- Identify new business opportunities wherever possible.
- Assisting to implement updates to company procedures as a result of technology upgrades, process improvements, industry regulations, etc.
- Resolve contract termination and objection issues at contract renewal with the assistance of the problem solvers department.
Our client will give full training in this role, and are looking for enthusiastic bright candidates who want to start a career in account management.
Recruit Moore acts as an employment agency in relation to this role. We are committed to equal opportunity and diversity.
Candidates must be eligible to work in the UK full time without restriction.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. If you do not hear back from us within 10 working days please assume you have not been successful on this occasion.
- Account Manager
- Customer Service
- Relationship Management
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