Reston Waste Management is a medium sized business but is ambitious and growing fast. We are looking for an experienced Controller/Route Planner who shares the same ambitions and wants to grow with us.
Based in Wimbledon SW19, the planner role is a key position in the company - ensuring that customers receive their vehicle at the expected time. It is vital that you can work under pressure and can keep a cool head when deadlines are tight.
Our customers are the most important people in our business and meeting their expectations is key and, if we don't, it is paramount that they are advised when they should expect delivery.
You will ideally have experience in a similar role in the Waste/Truck Industry or a similar role possibly as a mini cab controller, you will need an excellent knowledge of London and north Surrey and be able to work as a team with the other controllers.
Organise fleet logistics on a daily basis to complete the daily workload. This involves managing the drivers closely and assigning work on a logical, time efficient manner, minimising fuel costs and maximising driver hours. Ensuring fleet maintenance schedule is kept and is met in a timely fashion thus minimising truck downtime and associated costs. Manage driver Tachograph records and ensuring driver compliance with VOSA regulations. Making drivers aware of breaches and keeping suitable records to share with internal management. Keep up to date with current legislation regarding Transport regulations ensuring company remains compliant. Talk to customers regarding delivery times and managing expectations
Applicants should have the following:
CPC desirable but not essential. Previous experience in a similar role in the waste/truck industry. Experience of Digital Tachographs and Tachograph regulations. Must be able to use Microsoft Office. Good telephone manner essential and experience of talking to end customers. An excellent knowledge of London and North Surrey. Excellent communication skills.
If you feel you meet the above description and fulfill all of the requirements we would love to hear from you.
Job Type: Full-time
- Customer Service