We are currently looking to recruit a Formalities & Renewals Manager for our Trade Marks Unit (TMU) on a full time basis. Reporting to the Head of Trade Marks in London, the Formalities & Renewals Manager will lead the team of renewals, formalities and recordals staff who provide high quality and business critical support to the London Office's Trade Marks Unit. The Formalities & Renewals Manager will be responsible for day-to-day operational supervision but also strategic direction with a view to optimizing department performance, efficiency and profitability.
The Formalities & Renewals Manager role will supervise the day to day management of the trade mark formalities, renewals and recordals team in London and provide a vital link between the London and Belfast formalities, renewals and recordals teams (and staff in Manila where relevant). The Formalities & Renewals Manager will have responsibility for the development of the team, managing career development, feedback and evaluations and will liaise with the Head of Trade Marks in London to ensure the right level and location of resourcing for the overall team.
The Formalities & Renewals Manager will be responsible for designing and monitoring workflows for the formalities, renewals and recordals team, including actively supporting the team to ensure work is completed in an accurate and efficient manner. They will be the lead contact point for incoming requests, ensuring the high volume of work received is coordinated and managed between the various locations to deliver it in a cost effective manner. The Formalities & Renewals Manager will also ensure that quality service is delivered to both internal and external clients and will have responsibility for interface with associates and Firm clients to achieve this. Quality service delivery for this team means both an optimal user experience and ensuring deadlines are met and risks managed appropriately.
Process & Technology Efficiency
The role will also include responsibility for developing more efficient, streamlined processes, in particular looking at the impact technology can have in achieving this. The Formalities & Renewals Manager will be responsible for developing standard workflows and auditing current ones to ensure they remain best practice, re-designing where there are efficiency gains and spotting opportunities to leverage technology to improve the quality of the offering.
This role will be supporting the Trade Marks Unit within the IP London Practice Group.
Our Intellectual Property Department has remarkable depth and breadth of intellectual property knowledge, founded on a unique combination of domestic and global IP capabilities. We represent many of /the world’s best known IP owners in industries as diverse as FMCG, fashion, retail, IT, pharmaceuticals, e-commerce, biotechnology, energy, hotels, manufacturing and media/entertainment.
At the cutting edge of IP law developments, we provide innovative advice in both contentious and transactional situations across the full range of IP: including trade marks; copyright and designs; confidential information, and patents. We provide a dedicated IP enforcement and anti-piracy service, and offer a uniquely integrated IP and trade mark prosecution service.
Our global IP practice group comprises more than 450 lawyers who are considered leading practitioners in their local markets, and who work together daily to provide a seamless and fully integrated service. Indeed, the ability of our global practice group to deliver multijurisdictional, value added advice is one that no one else can match.
Key Skills and Experience Required
- Previous Trade Marks Formalities & Renewals experience.
- Experience of people management.
- Ability to influence different levels of seniority.
- Experience working with a team of high-achieving individuals who work in a pressured environment.
- Project management and leadership capability, with the ability to collaborate for change
- Creator-innovator but with an ability to implement pragmatic solutions and complete projects.
- Collaborative, team oriented and 'Firm first' mind-set.
- A self starter with drive, enthusiasm and good influencing skills.
- Strong written and oral communication skills, with the ability to explain complex issues to people at all levels.
- A drive for excellence in client service and ability to manage and mitigate risk across complex workflows.
- Respects and enjoys the diversity of cultural, social and academic backgrounds found in the Firm.
- Some travel may be required.
Why Join Us?
Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world’s most dynamic and successful business organisations through our 13,000 people in 77 offices across 47 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way.
In London you will be part of an 800 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, yet friendly and supportive.
The strength of the firm and our culture is evidenced by a number o