Ensure profitable customer relationships are built and maintained, including complaint resolution, ensuring customer sales and orders are processed and own hire is delivered efficiently • Ensure key targets measures are achieved and exceeded, e.g. sales, margin, live accounts, branch/Tool Hire PBIT • Actively seek new business and maintain knowledge of local markets and competition • Ensure safety of self, colleagues and customers at all times by keeping up to date with all Tool Hire H&S regulations and Company procedures • Ensure all equipment ready for hire is adequately maintained and meets the necessary standards ( e.g. H&S certification) • Complete Tool Hire reports and administration as necessary • Monitor and manage stock levels, keep shrinkage to a minimum and make recommendations for stock purchases in accordance with local needs • Ensure any information with regard to missing / damaged products is escalated as appropriate • Manage other Tool Hire staff within the branch, including performance management, development, product and Health and Safety knowledge, etc • Assist with branch trade events, price negotiations, and promotion of Tool Hire within the local area as required • Maintain a clean, tidy and safe working environment • Participate in stock take duties/PPIs as required • Comply with all Company policies and procedures (HR, Health & Safety, Business Controls, etc) • Undertake duties in a manner compliant with the Company’s Core Values- Personalised, Trustworthy, Knowledgeable and Efficient • Any other reasonable duties as directed by your line manager
- Machine Tools
- Sales Executive
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