This is an excellent temporary contract opportunity for an experienced biomedical scientist or field application support scientist to join the world's leading health supplier in In-Vitro Diagnostics.
This exciting position, covering London within the M25 & South East, is part of their tissue diagnostics division, the world's leading supplier of automated diagnostic systems to the anatomical pathology market. Through automation and systems integration, they are standardizing and optimizing the slide staining process, thereby assisting pathologists recommend treatment solutions that deliver superior patient care.
Their instruments allow for standardized and reproducible staining of specimens. Recent advances in the human genome project and their impact on the field of drug discovery have created several growth opportunities for the company. Their automated instrumentation and reagent systems are used by leading pharmaceutical and biotechnology companies to speed the discovery of new drug targets. In addition, the tissue diagnostics division is collaborating with leading pharmaceutical companies to identify, develop and commercialize new diagnostic tests.
As part of the UK Product Specialist team, you will report to the Product Specialist Manager.
The scope of this role will be to provide technical and scientific support to customers remotely and at customer sites for the portfolio of instruments and reagents. You will be expected to perform installations of instruments for demonstration and new purchases at customer sites (as well as performing initial validation prior to use).
You will be pivotal in providing support for their latest portfolio of cellular pathology instruments including their primary staining platform and digital pathology solutions.
As part of your Customer Support role, you will focus on:
- Providing expert advice to customers and colleagues within your territory;
- Establishing and developing a rapport with their customer base, which enhances the reputation and professionalism of the company;
- Preparing and delivering technical training of instrumentation at customer site;
- Assist in developing the histology laboratories with the latest drug biomarkers;
- Continually develop your own skills and knowledge in the companion diagnostic field. This will occasional include overseas travel for personal technical training and development;
You will be expected to live on territory (or within one hour maximum commute during peak traffic to a central London train station). There will be occasional times when you will be required to work off the allocated territory for short times.
You will possess a confident working approach and enjoy the changing environment of Histology. You will have a strong desire to continually improve and be at the forefront of exciting new assays and technics as more complex companion diagnostic tests are developed and released.
To be considered for this role, you will have to be knowledgeable about and understand a modern NHS laboratory. You will have a strong desire to improve and shape both patient treatments and pathways through advances in Histology. You will be qualified to degree level in Biomedical Science.
You will be able to demonstrate a high standard experience to the company's customer base and excel in the art of troubleshooting and taking ownership and pride in your work. Customer focused, you will be capable of working with minimum supervision and manage your time effectively.
You will be expected to plan your own field work schedule and extensive travel arrangements autonomously.