Test and Trace Agent
Test and Trace Agent - Work from home!
IR Recruitment are one of the key providers for the Test and Trace campaigns, and with restrictions currently lifting means an increase in positive cases. That means there is a need for additional Test and Trace Agents.
We will be looking for around 50 additional agents to start around the 21st/28th June and potentially additional 50 to start on the 5th/12th July. Due to the nature of this role, we will only be looking for candidates with previous Test and Trace experience or 6 months recent cvall centre experience. This is down to requirements of people coming in and hitting numbers straight away.
Training will be provided and based around the system and Test and Trace guidlines and policies and procedures. You may have to complete your mandatory E-Learning lessons regarding Covid so you can advise the UK residents correctly.
This role does require serious flexibility and you will be working 5/7 days a week, including weekends, evening and morning shifts between the hours of 8am and 8pm. Although my client will try and be fair with weekend working, you must be prepared to work a number of weekends, evening and morning shifts to meet government requirements.
This role will be an ongoing temporary position, with no end date planned, and contract length will be based around the requirements of the campaign.
This roles pays minimum wage for your age
- 18-20 £6.56
- 21-22 £8.36
- 23 + £8.91
Requirements of the Test and Trace Agent
You must be flexible and able to work Mornings, Evenings and Weekends on a potential 8 week rotational shift pattern, however shifts can change at short notice, so working with my client and their requirements is key
- Previous test and trace experience with minimum of 3 months ideally 6 and must be recent so you are update with current policies and procedures
- Your own computer, with good internet access, must be a Windows Computer with at least 8GB Ram, Apple Mac or Chromebooks do not work with my clients system.
To be considered for this role, then please apply using the link below - Please ensure you have Test and Trace Experience to be considered for this role.
- Call Centre
- Customer Service
- Outbound Calls
- track and trace
- test and trace
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