This job has ended. Find similar jobs.

Tenancy Sustainment/ Landlord Support Officer

Posted 6 March by Pertemps Reading Commercial DDT Easy Apply Ended
Tenancy Sustainment/ Landlord Support Officer

I have a fantastic opportunity for a Rental Income Support officer at Hammersmith and Fulham council based in London. This role is a temporary role, Monday to Friday and full time 36 hours a week.

Tenancy Sustainment/ Landlord Support Officer – Job Purpose

You will work within the H&F Link and Support Team to monitor and sustain tenancies and prevent homelessness from households in the private rented sector and develop effective relationships with private landlords on behalf of the council and maximise the role of the private rented sector in meeting housing need in the council.

You will need to assess the suitability of households for participation in the Council's private rented sector access scheme (direct lettings) based on their essential housing needs, affordability, and other circumstances. To provide private rented sector resettlement support to those affected by Welfare Reform and have limited affordability.

Your principal duties –

To casework and sustain tenancies in the private rented sector by offering support, advice and expert assistance to prevent homelessness from households in the private rented sector and provide a responsive and proactive service to private landlords who are experiencing difficulties during the term of the tenancy, seeking sustainable resolution where possible – including resolution of benefit issues/problems.

To address the intensive support needs of vulnerable tenants through initial assessment and referral to, and joint work with, housing related support or social care providers, monitoring outcomes and seeking appropriate resolutions for tenancy sustainability

To ensure that where a tenancy cannot be sustained, alternative and suitable housing options are successfully accessed and landlords are offered necessary assistance or opportunity to engage further with the Council's direct lettings scheme.

Tenancy Sustainment/ Landlord Support Officer - Key skills:

You will need to have a background in Rental income recovery and Northgate experience.

Does this sound like an ideal job for you?

If the answer is YES please contact Sabrina Hayes on

Reference: 34616134

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job