Tenancy Services Officer / Social Housing Support
Cambridgeshire (Huntingdon) - covering the East region
£27,884.59 plus car allowance of £3,500.00 per annum and generous benefits package
Permanent, Full Time (35 hours per week)
Are you looking for a new challenge? Are you passionate about excellent customer service? Do you have the drive and motivation to help mould and lead a front-line housing team?
Our client is a value-orientated housing association working together to create communities where people want to live. They manage circa 5,500 homes over a wide geographical area and their residents include families, older people and those in need of special care and support.
Playing a vital role in the Housing Management Team, you will be responsible for all aspects of housing management on a specific patch in the East region, including neighbourhood management, community development, resident involvement, lettings, tackling anti-social behaviour and sustaining tenancies. You will also be required to support and cover for the Income Services Officers in delivering income management services. The focus will be on delivering a holistic, excellent and seamless service for our residents.
They are looking for flexible, dedicated and highly-motivated individuals with experience in housing management. You should be passionate about ensuring their residents receive only the highest quality service and have the communication skills to achieve this. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
Closing date: Friday 20th April 2018 at 09:00am
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