Tenancy Coach

Posted 6 April by Retinue Solutions
Tenancy Coach
£22,207 - £24,615
Location: Bexley
Permanent: 36.25 hours per week

We have a fantastic opportunity for a Tenancy Coach to join our team in Bexley and provide tenancy support to our customers in the local area.

This is an exciting time to join Orbit as we look to embed a new coaching delivery model to support our customers, so that they can sustain tenancies and live happy lives. We are looking to coach our customers to ensure that they are comfortable in their tenancy and empower them to overcome issues and barriers. The Tenancy Coach will encourage independence and help our customers manage their home, money and rent payments using a coaching approach.

One of the key duties will be to engage with the customer to develop life skills. These will include money management, budgeting and linking in with the wider employment and skills offer. The Tenancy Coach will facilitate coaching on a one-to-one basis as well as in group sessions.

Full details are available in the Role Profile (located at the bottom of the advert).
About You

This is a key role so it is essential that you have experience of coaching and guiding skills to individuals on a one-to-one or in a group basis. You will be able to coordinate and provide front line delivery inline with our new model.

You will have experience of dealing with vulnerable groups and be able to support individuals in the field of mental health, financial inclusion, welfare benefits advice or support work. Housing experience is desirable but not essential.

Please see the attached requirements in the Role Profile for further information.

About Us

As one of the country's largest housing associations, Orbit owns and manages 40,000 homes and is committed to its purpose of Building Communities. Orbit is an ambitious, dynamic organisation with national reach and influence. We are passionate about making a real difference to our communities, ensuring our customers are proud of where they live. We are a long-term sustainable business and make profit for a purpose in order to re-invest in our services and to build much needed new homes.

How to Apply

To apply for this role please submit your CV and a Supporting Statement that demonstrates how you meet the key criteria we need. If you wish to discuss the role further then please contact Tom Bullock at Retinue Solutions

Closing Date for Applications - 22 April 2018
Interview Date - 02 May 2018

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.

Required skills

  • Safeguarding
  • coaching
  • Customer Focus
  • Lone Working
  • housing advice
  • tenancy liaison
  • tenancy management
  • Basic Word
  • Universal Credit
  • tenancy advice

Reference: 34847901

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