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Temporary On-line Customer Service

Posted 4 January by Touchstone Recruitment Featured Ended
As a well-established company the role of Customer Service Team Member is an integral part of the company. The organisation offers a wonderfully warm working environment coupled with a friendly and professional team to work alongside.

The company have an exciting temporary opportunity for enthusiastic and intelligent individuals to join a fun and vibrant customer service team based in South West London.

As the Customer Service Team Member you will be responsible for:

•Creating well-written, friendly, helpful emails addressing all of the customers questions
•Be responsible for hitting your response times, quality and quantity of emails
•Reporting any feedback to help other teams better understand what customers want
•Go the extra mile

The Successful candidate for the role of Customer Service Team Member will:

•Be able to demonstrate a passion for giving great customer service
•Have the ability to focus and maintain a high level of attentions to detail so that every email you send is perfect
•Impeccable grammar and spelling along with first class communication skill are what the companies customers deserve
•Strong typing skills as you will be responding to between 80 and 150 emails per day
•Be self-motivated, calm under pressure, upbeat with a can-do attitude

In order to apply for this role you will need to be *** IMMEDIATELY*** available and ready to interview from 05/01/18

*** Please note that all candidates will need to complete a written assessment before being considered for the role ***

In return the Customer Service Team Member will receive an hourly rate of £9.00ph, a smart/casual dress code with 9am 6pm working hours, Monday to Friday.
If you think you'd be suitable for this position, and you're immediately available, then please apply now.

Reference: 34137048

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