Temporary Dental Booking Agent & Temporary Reception

Posted 6 February by THE Agency (Recruitment) Limited

Temporary Dental Receptionist (PCA) - Part Time Leeds and Yeadon. £7.66 per hour - for standard hours £7.88 per hour for shifts that fall during 'out of hours’ period i.e. Weekdays 18.00 - 08.00 and Friday 18.00 - Monday 08.00 plus Bank Holidays.

AND

Temporary Dental Booking Agent (DBA) - Part Time - Leeds. £8.41 per hour increasing to £8.85 after 12 consecutive weeks.

Our prestigious client urgently requires part-time Dental Booking Agents and part-time Patient Care Advisors to work in our clients booking centre in Leeds 7 and Yeadon Leeds 19. These positions are to start as soon as possible.

The service operates daily between the hours of 0700 and 2300, including Bank Holidays. All staff are expected to work on Bank Holidays should their shift fall on that day. Our client is looking to recruit to cover the following shifts:-

PCA: Yeadon:

Sunday 09:00 - 15:15 Alternate weeks

PCA: Leeds:

Tuesday 19:00 - 2215 alternate weeks

Wednesday 08:00 - 14:00

Wednesday 14:00 - 19:00 alternate weeks

Saturday 19:00 - 22:15 alternate weeks

Sunday 08:00 - 14:00

Sunday 14:00 - 19:00

Sunday 19:00 - 22:15 alternate weeks

DBA: Leeds:

Monday 07:30 - 13:00

Monday 13:30 - 18:00

Monday 17:00 - 23:00

Wednesday 07:30 - 12:30

Friday 07:00 - 12:30

Friday 17:00 - 23:00

Saturday 07:30 - 13:30

Saturday 13:30 - 17:30

Saturday 18:00 - 23:00

Sunday 07:30 - 13:30

However, the successful candidate may be expected to do extra shifts depending upon work load, which may include weekends, evenings etc, therefore flexibility is key. On a day to day basis you will be required to work flexibly with the dental team to provide and maintain a high-quality reception service to patients plus effective liaison with external bodies/individuals as required. You will also ensure that all necessary operational administrative duties are undertaken in an accurate and timely manner - to include the collection, recording and reconciliation of patient charges.

You will ideally have worked within a dental service environment and have experience dealing with members of the public and patients, be familiar with dental administrative processes including appointment making and cash handling. You will also have excellent communication skills and be familiar with all MS Office applications. If you have a working knowledge of SystemOne or any other dental software, it would be a huge advantage.

Our client also requires a candidate who can plan and prioritise workloads which can quite often be unpredictable, be able to work on their own initiative, be accurate and have an attention to detail. You will also be required to work flexibly within agreed hours at the discretion of the management team and occasionally be required to work outside contracted hours to meet business needs.

Please note that all successful candidates will be subject to a DBS check (Criminal Records Check) and will need to provide references covering a 5 year period.

If you feel you have the skills and experience to bring to this temporary role, please send your CV as soon as possible

GDPR Disclaimer: Please appreciate that whilst we review all CVs and applications, due to the high volume that we receive on a regular basis, we only respond to candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, please accept that your application has been unsuccessful. Additionally, please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.

Application questions

Do you have your own transport?
Do you have any holidays booked?
Do you have previous experience working in the dental sector?
Do you have previous contact centre or customer services experience?

Reference: 34410119

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