Temporary Customer Services Administrator – Didcot, South Oxfordshire (OX11) – c.£11 per hour plus holiday pay – To start ASAP and ongoing for 3 – 6 months – Ref 17173
Temporary Customer Services Administrator
This is a fantastic opportunity for an experienced Administrator to take on a new challenge in South Oxfordshire. The role is being offered on a long-term, temporary basis. Initially it will be ongoing for around 3-6 months, although there is potential for this to be extended for a longer period.
Temporary Customer Services Administrator Responsibilities
- Acting as the first point of contact for customers experiencing problems with their product
- Managing the queries inbox to ensure that all emails are dealt with
- Updating internal spreadsheets including timescales of outstanding tasks
- Generating quotations for prospect customers
- Suggesting process improvements where possible
- Maintaining records and database information
- Taking calls and answering them in a proactive and helpful manner
Temporary Customer Service Administrator Requirements
You will be highly competent in a range of IT packages, and will possess excellent organisational and planning skills.
Your ability to carry out first-class customer service will demonstrate your interpersonal skills.
The ability to learn quickly and take on new responsibilities will allow you to hit the ground running and make a huge difference to the team you will be supporting.
Flexibility to your working manner will allow you to take on a range of tasks and adapt to the scenarios around you, enabling you to seek the best solution to any problems.
A technical background would allow you to excel in this position, although it is not essential.
Temporary Customer Service Administrator Rewards
In return for your hard work in this role, you will receive excellent benefits as well as gaining experience within a fun and vibrant organisation!
A competitive hourly rate is offered alongside holiday pay.
This position is based in Didcot (OX11). There is plenty of on site parking available.
Our client is based in South Oxfordshire and operates within a technical and scientific field.
Allen Associates is one of Oxfordshire’s leading recruitment companies, with Marketing, Finance, PA/Admin, Human Resources and Temporary divisions. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and like/follow us on Facebook, Twitter and Linkedin and Google+.