Job Title: Temporary Customer Service Assistant based in Waterbeach
Duration: Temporary (with the potential of progressing to permanent)
Hourly rate: Competitive
Hours: Monday to Friday 8:55am - 17:10pm
An interesting and highly sought-after vacancy has arisen within an established fashion and tailoring brand based in Waterbeach. This is an excellent opportunity for an individual who is eager to start their professional career in the clothing industry. This position would suit someone who is customer-focused, enjoys interacting with customers and more importantly seeks to develop their administrative and customer services skills within a niche and progressive market.
This position requires an individual to have a confident telephone manner and is self-assured when approaching customers and dealing with customer queries. This role is primarily customer focussed however; you will be expected to be organised, proactive and efficient when using a wide variety of computer software packages.
This position will provide full training and would be suitable for those who are seeking a highly reactive, customer-orientated position within the fashion trade.
- Answering incoming calls
- Processing orders
- Attending to customer and client queries
- Responding to customer complaints
- Liaising with internal clients and external customers
- Data input
- Filing and organising paper documents
- Meticulous attention to detail
- Excellent telephone manner
- Computer literate with quick typing skills
For the right person, this role could progress to a permanent customer services position with the opportunity to join the fast-growing customer services team.
Neaves & Neat Employment Services Ltd. are acting as an Employment Business for this Temporary vacancy.