Temporary Accommodation Administrator
We are looking for a candidate who is organised and proactive who will be working mainly within a team to support the Deputy Accommodation Manager.
Role: Temporary Accommodation Administrator
Location: Oxford, Oxfordshire
Hours: 09:00 - 17:15 - 36.25 hours per week
Salary: £10.74 per hour
*Provide assistance to enquiries made in the Accommodation Office
*Compile, distribute and manage College-Wide Fire Lists
*Organise and distribute undergraduate vacation residence applications - on a termly basis
*Provide support with the yearly Undergraduate Room Ballot
*Manage and issue daily list of Emergency Spare Rooms to various departments
*Handle the processing and invoicing of Bed/Breakfast reservations
*Assist with the purchase of accommodation-related items and maintain stock control
*Maintain stock of Accommodation Department radio systems
*Create files for residential events held
*Liaise with Conference Organiser
*Use our computer programme to allocate residential accommodation
*Liaise with Lodge to confirm arrivals and departures of conference guests
*Maintain status of "back-to-back" changeover notices
*Produce reports to generate bed night data
*Liaise with residents and letting agencies - via email and in-person
*Confirm and maintain residential inventories
*Conduct routine inspections
*Customer service focus
*Excellent written and spoken communication and interpersonal skills
*Ability to work in a team
*Attention to detail and accuracy
*Numeracy and spreadsheet skills
*Ability to work to deadlines and manage own workload when required
*Tact and confidentiality
*Experience of working in a college or hotel accommodation role would be advantageous ideally education to Level 3 with a minimum of a good pass at GCSE English and Mathematics. There may be discretion for the right candidate but good numeracy and literacy are vital.
*Organised and analytical with high attention to detail including strong written and numeracy skills.
*Creative approach to problem solving and "can-do" attitude.
*Results driven, customer-focused and passionate individual with desire to grow with the role
If you believe you have the passion and enthusiasm to succeed in this role, please contact Kathy at the Oxford Branch. We look forward to hearing from you.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job
- Customer Service
- Data Entry
- Room Allocation
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