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Telesales Supervisor

Posted 11 April by pyramid8 Easy Apply Ended

P8JOB3235
Telesales Supervisor
Wakefield
£22k-£25k depending on experience

Our client, who is a telecommunication specialist, is looking to expend their team, and are looking for an experienced Telesales Supervisor / Team Leader / Sales Manager.

Job Specification:

In addition to managing a team of Telesales Executives, the purpose of this role is to make outbound telephone calls within a targeted database of potential customers. The primary driver is to generate new business sales appointments for Sales Consultants to attend.

Main Responsibilities:

• Supervise and manage the Telesales team.
• To proactively contact a targeted database on a scheduled basis to maximise all sales opportunities and to generate sales appointments for Sales Consultants to attend.
• To manage the targeted database spotting opportunities, understanding competitor activities, and gaining knowledge of ongoing and future business requirements.
• To build customer relationships and to develop new contacts within the database for sales targeting.
• To maintain and update the customer database records, ensuring accurate information to support ongoing sales campaigns.
• To build team working relationships with Sales Consultants, passing leads where customers’ requirements are outside of your remit.
• To achieve personal targets and objectives set.
• To build and develop competitor knowledge to maximise gross profit and grow the customer base.

Qualifications/Skills

• At least 1 years’ experience in an outbound telephone sales environment and hold a proven track record of achievement against target
• Ideally experience gained within Telecoms, or IT industry
• A high level of personal drive and motivation
• Strong team player
• Problem solver
• Have supervisory experience

Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd.

Reference: 34883618

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