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Telesales Supervisor / Administrator

Posted 2 January by Elite Staffing Solutions Ended

My client is an established and successful insurance business with offices in Chessington who specialise in providing solutions to both individuals and companies all across London and the UK.

They operate a friendly and down to earth culture and due to continued growth and expansion, the company are recruiting a Telesales Supervisor / Administrator to assist in the management of a small telesales team and deal with day to day sales administration.

This is a permanent post, working initially on a self-employed basis, working full time, Monday - Friday and paying a basic of circa £17,000 plus UNCAPPED commission.

The main duties include;

  • Ensuring that the team are making quality outbound telesales calls to potential customers
  • Motivating and supporting team
  • Quality checking calls
  • Deal with any escalated calls
  • Ensuring a high level of customer service at all times
  • Ensuring targets are met
  • Operate within Data Protection Act/GDPR
  • Log activity and report on projects on a weekly basis
  • Carry out sales administration in support of Director

The successful candidate must have;

  • Experience in a sales capacity
  • Some supervisory experience
  • Initiative, self-motivation, and a positive attitude
  • Organisation skills
  • Strong presence, verbal communication and interpersonal skills
  • Ability to work well within a team
  • Excellent administration skills

The environment is fun, relaxed and motivating and this is an excellent opportunity to join a progressive company.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Required skills

  • Administrative
  • Sales
  • Sales Administration
  • Telesales

Reference: 33866815

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