Telesales Executive

Posted 16 February by Focus Search and Selection

Telesales Executive

We are working on behalf of an insurance firm who have an exciting opportunity for a Telesales Executive to join their team! Your main responsibilities will involve managing the retention strategies across the business. This is a telephone based role, where you will be reporting to the Head of Operations, making all outgoing calls and managing all inbound calls from our clients. You will also essentially be the first point of contact for the business.

Main duties will include the following:

  • Making all outgoing calls and managing inbound calls.
  • Providing an exceptional customer service experience.
  • Maintaining awareness of the importance of risk and raising any concerns with the Risk and Compliance Director.
  • Providing business support to the Senior Leadership team.
  • Building business to business relationships
  • Production of MI Packs

Additional duties

  • Preparation of statistics and reports as required
  • General office duties as required.
  • Participation in product development as appropriate

Skills, knowledge and experience:

  • Excellent telephone manner and communication skills.
  • Previous experience within the insurance sector.
  • Experience of building B2B relationships.
  • Able to think analytically and solve problems.
  • Use of Microsoft Office especially Excel is essential.

The above job description is a guide to the work you may be required to undertake but does not form part of you contract and may change from time to time to reflect changing circumstances.

Don’t delay! Apply today for a confidential discussion.

Due to the overwhelming application responses received through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.

Required skills

  • Calls
  • Customer Service
  • Financial Services
  • Sales Team
  • Sales Support

Application questions

Do you have a good understanding of Microsoft Office especially the use of excel?
Do you have previous experience within insurance?
Do you have experience of building B2B relationships?

Reference: 34494351

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