Telesales Executive

Posted 26 January by Page Group

This is an exciting opportunity for an experienced Telesales Executive to join a successful sales team based in Wootton Bassett selling luxury holidays.

Client Details

Started trading in the UK in 2011, founded by experienced travel entrepreneur and CEO along with co-founder. My client are experts in creating Cruise and Stay Holidays and are now selling over 50,000 holidays a year with turnover in excess of £140m with industry beating margin and profit metrics.

Their Head Office is in the UK with a team of 135 and we are now trading in Cape Town, South Africa and Australia (Total employees: 250)

In 2015 Dnata Travel, a division of the Emirates Group, took a 51% stake in the business and they have a confident 5-year growth plan.

Description

  • To service inbound sales calls and understand the customers' needs, build rapport and offer expert cruise and land holiday solutions
  • Provide excellent service to all of our customers, adapting the approach taken for each call
  • Create fantastic customer engagement, understand the customer's requirements, pitch and close the sale
  • Cross sell when required
  • Meeting, or exceeding, company KPI's for conversion
  • Making accurate cost calculations, and providing customers with quotations quickly and efficiently
  • Produce accurate administration work to complete booking process
  • Work pro-actively as part of a large team of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
  • Work effectively with other departments to ensure understanding of products

Profile

  • Loves sales and enjoys the satisfaction of making a sale
  • Is results orientated, driven to accomplish goals and have a high degree of self -motivation
  • Must be able to demonstrate empathy, the ability to identify with customers, establish rapport and build relationships
  • The ability to adapt style to provide the customer with a personalised service
  • Must be able to organise themselves in order to achieve targets
  • Takes responsibility for actions and results

Job Offer

Salary - OTE £40,000 per annum (Basic + generous uncapped commission with earning potential of up to £90,000 per annum)

Benefits - Opportunity to earn great commission + Pension contributions + Medical Benefit + free car parking

Working Hours - Full Time. The role includes weekend and evening working on a rota basis

Reference: 34331084

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