Telesales Advisor - 3UK
Salary: £16,993 - £17,492
Location: Skypark, Glasgow
Start Date: Various dates throughout April
Shift/Hours: 40hrs - shifts will rotate between the operational hours of Monday - Friday 8am - 8pm, Saturday & Sunday 9am - 6pm.
At Capita Customer Management, we are proud to work for some of the best-known brands and businesses in the country - we're trusted to provide customer service that adheres to the highest standards.
Right now, in partnership with 3, we're looking for Telesales Advisors to join our Glasgow Contact Centre. With easy access from the M8 motorway, an on-site coffee shop, nursery facilities and chill out area, it's a great place to work.
About the role
As a Telesales Advisor you will educate customers on their products and advise on potential services that will meet their needs. You'll be knowledgeable of the brand and able to tailor solutions to each customer who calls through effective questioning and listening. You'll be aware of competitors and trends in the industry, so you can foresee any issues as to why a customer might not be receptive to your advice.
We're looking for people with great time management skills and the desire to deliver excellent customer service. Sales driven, you'll be a clear talker and able to explain services and propositions in a way that customers can easily understand. Comfortable multi-tasking and working with multiple systems, you'll combine customer service with championing the brand's offerings.
We offer full training and support when you join us, and there will be opportunities to grow and develop within the business. We also offer:
A competitive salary
30 days holiday (including public holidays)
A pension scheme
A wide range of discounts on many products and services
A cycle2work scheme
Interest free season ticket loans
With more than 14,500 colleagues across 19 contact centres in the UK, Capita Customer Management is the perfect place to start or further your customer service career. So if you are passionate about customer service, and want to contribute to the success of our partnerships, apply now.
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