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Telesales Account Executive - Mandarin/Cantonese speaking

Telesales Account Executive - Mandarin/Cantonese speaking

Posted 16 May by Reed Business Support
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We are currently looking to appoint a telesales /account executive for our client who is a leading food importer and distributor.

  • £24/£28K depending on experience
  • Monday – Friday
  • 9-5PM
  • 25Days annual leave 
  • Onsite parking

The Role:

  • To work as part of the telesales team to ensure customers receive high levels of customer service.
  • To process customer orders.
  • Establish new and maintain existing customer relationships including answering questions or enquiries from customers and manage their requirements.
  • Maximise the sales opportunities from customers by analysing their purchases, identifying missing lines out of key customer specific product categories and recommending and up-selling additional lines.
  • Advise customers on forthcoming promotions, products and service developments specific to the customer type.
  • Cold-calling by telephone, identifying and contacting numerous potential customers daily.
  • Lead generation
  • Liaise with sales reps and Sales Director to provide feedback on issues and developments

Key Skills:

  • Previous experience of telesales or customer service
  • The ability to communicate with a diverse range of customers and internal staff.
  • A bubbly and outgoing personality
  • Mandarin/Cantonese speaking skills

Reference: 46716592

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