Telesales Account Executive - Mandarin/Cantonese speaking

We are currently looking to appoint a telesales /account executive for our client who is a leading food importer and distributor.

• £24/£28K depending on experience
• Monday – Friday
• 9-5PM
• 25Days annual leave 
• Onsite parking

The Role:

• To work as part of the telesales team to ensure customers receive high levels of customer service.
• To process customer orders.
• Establish new and maintain existing customer relationships including answering questions or enquiries from customers and manage their requirements.
• Maximise the sales opportunities from customers by analysing their purchases, identifying missing lines out of key customer specific product categories and recommending and up-selling additional lines.
• Advise customers on forthcoming promotions, products and service developments specific to the customer type.
• Cold-calling by telephone, identifying and contacting numerous potential customers daily.
• Lead generation
• Liaise with sales reps and Sales Director to provide feedback on issues and developments

Key Skills:

• Previous experience of telesales or customer service
• The ability to communicate with a diverse range of customers and internal staff.
• A bubbly and outgoing personality
• Mandarin/Cantonese speaking skills