Telephony Adviser

Posted 21 September by Reed Specialist Recruitment

Do you want to start loving Mondays?

Do you want to start your career within a reputable bank?

If you answer yes to these questions then I have the role for you!

Here at Reed Specialist Recruitment we aim to ensure every role we advertise ensures you love coming to work on a Monday and banish those weekend blues!

Job title: PPI Telephony Support

Hours of work: Fixed term contract until June 2019, Full time hours between Monday-Friday 8:30am-5:30pm and an occasional Saturday shift of 9:00am-2:00pm.

Salary and Benefits:
£16,000 P/A however your salary will progress through the salary range as your career develops. A £500 flexible benefit allowance, paid training to maximise your potential. We will also support you throughout your whole journey with us. This is also a great opportunity to put your foot in the door for a financial sector.

About the role:
The role involves interacting with customers that believe PPI has been miss sold. You will be logging new claims and dealing with existing ones. All complaints and calls are inbound so you will need to be a customer focused individual with exceptional communication skills. You will need to have a high degree of attention to detail to get it right first time, someone who has worked with targets.

If you are interested in taking the next step in to a rewarding yet exciting career, then click apply now!

Required skills

  • Calls
  • Customer Service
  • PPI
  • Inbound Marketing

Reference: 35266594

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