Telephone Sales Executive
Due to the growth of our client, we are recruiting for dedicated Outbound Telephone Sales Executives to join their ever-expanding Customer Support Unit. The job role will consist of proactively contacting their growing customer database to book vehicles in for any routine service or maintenance work and any follow up work as required from previous visits to our dealerships.
They are looking for target driven individuals who can work effectively as part of a team as well as individually. You will need to be highly motivated and have the drive to succeed and deliver results. The position is a competitive commission based role and a background in sales is essential as you will be expected to act upon new business opportunities as and when they arise.
- Actively contact our existing customer database and to generate bookings for the businesses.
- Advise on and sell any work that is due or outstanding on a customer`s vehicle.
- Actively work as part of a team as well as individually to ensure all personal and team targets are met.
- Identify any customer needs and to promote any service contracts or service products that will benefit the customer.
- Deliver high levels of customer service and to ensure a smooth customer journey at the first point of contact.
- Arrange appointments on our booking systems for customers and to ensure any needs or requirements are discussed and created as part of a booking.
- Update our systems and records with any customer information regarding the booking, vehicle or personal details.
- Previous relevant experience
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