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Telephone Collections Agents

Posted 14 March by TRB Recruitment Ended

CUSTOMER SERVICE AGENTS / Outbound Calling - Immediate start

basic from £17,500 to £19,500 up to £22k ote.

Hours: 8am - 4. 30pm & with one shift of 11.30am till 8pm

you would be required to work one Saturday morning a month.

My client is a professional registered collections agency that offers a link between Gyms, Mobile phone companies and Banks, and their customers. Arrranging payment plans, as an alternative options for people in dept, rather than it being passed on for further proceedings.

This telephone based role, comes with full training, although you would need to have at least been in full time work for 2 years.

You would also need GCSE's to include: C grade or above in both English and Maths.

Communication is key for this role as is a friendly and personable, professional manner when dealing with customers.

Proven customer service, sales or negotiating experience would be a huge advantage, however, if you have outbound telephone experience, a tenacious attitude to your work and an energy and enthusiasm then please contact me.

Are you:

Self-motivated with a target/objective driven approach.

Good IT skills.

Ability to work accurately, paying attention to detail.

Ability to work in a team framework - to be versatile and flexible.

Good organisational skills.

Optional overtime available every other Saturday (9am-1pm) paid at time and a half.

Full training will be provided.

Employee Benefits

  • 20 days holiday plus bank holidays
  • Employee reward scheme - discounts on high street brands, free mobile phone insurance and many other perks.

All in all, i am seeking a proactive, upbeat individuals that are seeking to earn more than just their basic salary and grow their take home pay, through meeting KPI's and hitting targets. This is a great opportunity for a confident individual with some telephone experience, or if you think you are that WILD CARD, from a totally different background.... call me

Required skills

  • Outbound Calls
  • target driven
  • database
  • professional manner
  • telephone collections

Reference: 31960910

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