Telephone Betting Advisor

Posted 9 April by bet365

Start your career with the world’s leading online gambling company. Enjoy competitive rates of pay increasing with experience and an excellent range of benefits.

We are looking for friendly, enthusiastic and driven people to join our Telephone Betting team. At bet365 we are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast-paced, rewarding environment with fantastic opportunities for progression. Additionally, as your experience grows, there is the option to work night shifts with an enhanced pay structure.

As a Telephone Betting Advisor, you will assist our global customer base via our telephone betting service. In addition to placing customer bets, you will answer basic account queries and complete additional tasks to support the Verification and Customer Service teams.

From your first day with the company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.

Ideal Candidates will demonstrate the following:

• A passion for delivering an outstanding level of Customer Service.
• Competent literacy and numeracy skills.
• Experience in a customer-facing role.

Candidates must be prepared to work any 5 days from 7 including weekends to cover the busy sporting calendar.

Benefits include:

• Enhanced rates of pay for evening, weekend and bank holiday work.
• A performance-based increasing pay structure.
• Excellent bonus scheme.
• Attractive pension scheme.

Many more benefits are available for successful candidates.

The closing date for applications is Wednesday 9th May 2018.

To apply send a copy of your CV with covering letter quoting the position reference TBA0418RD or click on the link to apply.

Required skills

  • Advisor
  • Customer Experience
  • Customer Service
  • Numeracy
  • Sports

Reference: 34511864

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