Telephone Account Manager - Account Manager

Posted 16 March by Recruitment Solutions Featured Ending soon

The Role: Telephone Account Manager

Where: Thame, Oxfordshire

Hours: 37.5hrs per week - Monday to Friday 9am - 5pm

Salary: £18-20,000 doe

Benefits include 22 days holiday + BH’s - the holiday rises by 1 day per year, capped at 31) on-sight restaurant, free parking, lots of company social events throughout the year, pension, Christmas club

The Role:

  • To make outbound salescalls to independent retailers to sell a designated portfolio of fine fragrances including luxury brands.
  • Exploiting sales campaigns and sales leads and building an opportunity pipeline for future months
  • To liaise with the Business Development Executives (BDE’s) to ensure all data is captured and updated.
  • To receive inbound calls and process orders from retailers and BDE’s.
  • Handling customer’s queries and overcoming ordering / fulfilment difficulties that the customer may be experiencing within an expected SLA
  • Be a brand ambassador, taking on knowledge and expertise in order to give contacts accurate information.
  • To maintain an accurate diary system in order to ensure outbound calls are made on time.
  • Experience working in a target driven environment
  • To meet client expectations whilst maintaining awareness of productivity rates at all times.

You should have

  • Previous sales experience essential.
  • Excellent customer service skills.
  • Experience of working towards sales targets in a business to business environment.
  • A confident telephone manner to enable you to successfully overcome objections
  • A keen interest and knowledge in fine fragrances desirable.
  • Good keyboard skills and computer literacy are necessary together with a high level of accuracy and a keen eye for detail.
  • Experience of working alone and as part of a team.
  • Have a proactive approach to problem solving and the day to day task.
  • Intermediate level of Microsoft Office software

Required skills

  • Account Manager
  • Business Development
  • Customer Service
  • Sales
  • Telesales

Application questions

Previous sales experience essential?
Experience of working towards sales targets?
Intermediate level of Microsoft Office software?
Are you able to get to Thame, Oxfordshire?
Any previous telesales experience?

Reference: 34705004

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