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Telecoms Provisioning Coordinator

Posted 16 January by Eclipse Recruitment (Hemel) Limited Easy Apply Ended

Working for a well established organisation within the Telecoms industry, you will be responsible for:

* Dealing with customer's orders from start to finish by e-mail and phone

* Resolve order process issues using your telecoms support knowledge

* Liaise with Suppliers and Engineers

* If necessary escalate enquiries to engineers or suppliers

* Track all issues to a successful conclusion

* Processing equipment Order to suppliers and ordering new lines with BT and other providers

Skills / Experience needed:

* Ideally at least 2 years' experience in a similar Telecoms order/provisioning support role.

* Or alternatively B2B Customer Service / Co-ordination experience

* Meticulous organisation and attention to detail.

* Technically competent. MS Office suite.

* Ability to develop and document procedures and systems.

* Ability to work under pressure.

* Excellent written and spoken English

This position would suit an individual who thrives working in a relaxed office environment, who is a real team player and who can display strong customer service skills.

To hear more about this great opportunity, apply TODAY!

Reference: 33696421

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