Tele-Appointer (Part-time or full-time)

Posted 6 April by Hidden Hearing

With a well-established reputation and over 40 years’ experience in private hearing healthcare, Hidden Hearing is the premium provider of hearing aids offering the highest standard of care possible. Every year more than 100,000 people trust us to test and care for their hearing every year.

Hidden Hearing are looking to appoint additional members of staff to join our Leeds Branch as a Tele-Appointer working full time, Monday to Friday. Part-time hours will be considered.

The purpose of the job is to provide Tele-appointing support for Hearing Aid Dispensers with the aim of achieving the maximum number of appointments every week for each allocated dispenser.Ideally you will have had some experience working in telesales and you will be need to be competent with Microsoft Outlook, Word and Excel.

You will need to be confident, organised and have excellent inter-personal skills as well as a drive and desire to provide outstanding customer service and be results orientated. You should also be comfortable working on your own as well as part of a team.

Basic salary plus bonus and benefits.

Required skills

  • Appointments
  • Customer Service
  • Telesales
  • Bonus
  • Dispensers

Application question

Do you have outbound call handling experience?

Reference: 34845727

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