We are currently recruiting for our market leading client based near Heathrow Airport, they are looking for an experienced Technical Writer. The successful candidate will take full ownership of projects to design, develop and deliver the required learning deliverables, such as user guides, online help and topics for support websites.
- Build a comprehensive understanding of products, systems functionalities, business workflows and user audiences under your responsibility.
- Take ownership of projects varying in size and complexity, from start to finish, to produce quality learning materials that are delivered on time.
- Analyse assigned products, audiences and workflows to produce a learning needs analysis document.
- Design online help structure and content mapping appropriate for the audience and their needs.
- Update and refine existing documentation, or migrate older documentation into single-sourced, topic-based documentation.
- Work with the trainers and instructional designers to design, write and deliver documentation that supports the learning requirements.
Key Skills Required:
- Previous experience working in a similar role.
- Must be highly organised.
- Must have excellent communication skills.