Technical Trainer - Field Based

We are currently recruiting for 3 x Technical Trainers to be based North, Central and South to support out vast branch network and customer base with providing technical training.

Technical Trainer

Field based

A field-based role, training customer technicians to an advanced level, demonstrating and installing diagnostic equipment, whilst offering an excellent and professional service.

Reporting into: Head of Training

Key Stakeholders: Workshop Solutions field team, Technical Field Specialists, Divisional Account Managers, Regional account Managers, Account Managers, Support Functions, Branch Network

Direct Reports: None

Key Accountabilities:

Delivering Auto Education technical training courses to customers and technicians

Delivering MOT Level 3 Tester and Management courses to customers and technicians

Engaging with the network and supporting field-based account managers’ technical training

Providing training as and when necessary to internal colleagues

Delivering training to our Key Accounts customers and Bodyshop’s

Creating training material to add value to the existing training programme

Engaging with existing customers to maintain training relationships and gain valuable feedback on the success of the training they have received; using the information to ensure continuous improvement of course content

Keep up to date with the latest technology and training techniques within the industry

Ensure participation for the courses is at the minimum targeted level

Achieve required KPI’s set out by your line manager

Monitoring candidate pass rates to ensure training requirements are met

Ensuring all courses are compliant with IMI Standards i.e. relevant paperwork and documentation is completed

Working and supporting local colleges

Supporting apprenticeship schemes

Delivering high standards of customer service and support

Knowledge and Skills:

Fully conversant with modern vehicle technology

Highly motivated and flexible towards your work and time constraints

Trustworthy and confident to work unsupervised within the field

The ability to grow strong inter-personal relationships

You will be expected to act as an ambassador for the company and its objectives at all times

Excellent communication skills

Positively assertive

Professional standards of appearance

Key Competencies:

Fully qualified vehicle technician to a minimum level 3, ideally Master Technician with MOT experience

The ability to deliver technical training in both classroom and workshop environments

Previous training experience would be preferable but not essential

Excellent PC and software skills

Work Hours:

42 hours per week; Monday - Friday 8.30am-5.30pm.

More Information:

Genuine career opportunities

Competitive salary

Staff discount on the products we sell

Holiday discounts with cashback

Up to 40% discount for tickets to major family attractions and cinemas

Up to 20% discount for various high street retailers