Technical Support Manager
The Technical Support Manager will be responsible for a team of up to 4, leading the help desk for all customers. You will need to have previous experience within a technical helpdesk, have telecoms experience including phone lines and ideally will have some people management experience.
This role will suit someone who has worked in the telecoms or IT industry, who enjoys both talking to customers and identifying and resolving technical challenges. They should thrive when 'plate spinning' in a sometimes pressurized environment when there are multiple calls and demands on their time.
The candidate must live within easy commuting distance of Premier's offices at Whitchurch, near Basingstoke in Hampshire, and given the rural location of the offices they must be able to drive.
30,000 basic salary per annum, plus annual objective related bonus of 2,000 (paid quarterly on achievement of objectives.
Monday to Friday 9am to 5.30pm (plus rota based out of hours support)