Technical Support Engineer

Posted 6 days ago by Automation Experts Ltd
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Automation Experts Ltd –

Immediate Job Opportunity

Technical Support Engineer – Days to start, will become Shifts

East Midlands

£30k + Shift Allowance

Pension, Healthcare, Call Out Allowances

Ref SC 20290

Technical Support Engineer with automation experience now sought to join a world leader in bespoke software development for a growing industry sector.

This is the ideal role for a field controls / electrical engineer or technician looking to move into a more desk based role with a successful company. Joining an environment of innovation, the successful candidate will have the opportunity to learn, develop and make a real contribution to continued success and growth. You will work flexible hours in a modern and friendly environment.

As a Technical Support Engineer, you will be responsible for providing support to all customers via the telephone.

Liaising with customers, you'll provide valuable training and an exceptional level of support to ensure that any issues are resolved promptly and effectively.

The following skills and experience will benefit your application:

  • Experience of automation and control systems
  • Familiarity with PLCs, electrical panels and SCADA systems
  • Electrical or controls qualification
  • Windows PCs and Servers set-up
  • Ethernet networking
  • Experience of SQL, C++ or VisualBasic would also be helpful

A full driving licence is required.

As a Technical Support Engineer, you must possess excellent problem-solving skills and a logical, analytical approach. Methodical and driven, you must also have a strong customer focus and superb attention to detail.

The company are intending to build a technical support team to provide 24/7 cover, therefore this will begin as a day’s role but will stagger over time to work a shift pattern as the team grows. As part of the initial training, you will go out with the commissioning team to local sites in order to understand the software and how it works in situ.

All expenses paid along with allowances for any time spent on site. Full healthcare and 25 days holiday for all staff. Once the role becomes shift based, a shift premium will also be paid.

Located in the East Midlands, this role is commutable from within and around the following areas: Nottingham, Loughborough, Leicester and Grantham.

For further information call Sarah Clarke on or . Alternatively, email a copy of your current CV to quoting the above reference number. 

Looking for a job involved with maintenance, service or design for automated machinery, control systems, process control solutions or systems integration projects? Register your details on our website where you will find a full list of live positions where a customised automated search process allows immediate access to new vacancies as they are registered. Free, confidential service.

All respondents to this position must be eligible to live and work in the UK - Automation Experts are unable to assist with the award of Visas or UK Work Permits.

As a registered engineer, you are automatically a member of our 'Referral Scheme' thereby receiving £500.00 (tax free) for Engineers that you recommend to us that we place in permanent employment.

Automation Experts offer recruitment services on a contract and permanent basis; We support many of the leading companies throughout the UK.
Thank you for your interest, if your experience is suitable for this position, please call the advising Consultant ASAP. NB. We cannot guarantee a response to every application.

Reference: 36793034

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