Technical Support Engineer

Posted 6 April by ReQuire Consultancy Easy Apply

We are currently recruiting for a new position of a Technical Sales Support Person to work closely with a Sales Management team focusing on the technical aspects of Sales tenders. The role is based at our client's headquarters based in Salisbury, Wilts.

Key responsibilities of the role include:

  • The ability to read architectural general arrangement CAD drawings
  • To understand and reference relevant market and industry standards in order to prepare a compliant proposal
  • To read and understand a 'Tender opportunity' in order to produce comprehensive & correct proposals
  • To have the ability to see and understand what product is currently installed in a facility and propose the most appropriate alternative product in the case of retrofit or replacements projects
  • To have a good level of IT skills including the Microsoft Suite of products, particularly Excel, Word and Outlook
  • A knowledge of CRM systems
  • To have the ability to work on multiple & concurrent projects at once with mixed levels of complexity in order to generate the proposals in a timely manner and in line with the clients expectations
  • To feedback opportunities to the department for tracking, follow-up and Sales forecasting
  • To provide technical support to internal departments, comprising of identification of spare parts for after-sales service, in-house IT & telephony support, project detail for other internal departments

Experience we look for:

  • CAD experience is an advantage
  • Experience within a technical support role
  • Coming from an Engineering, Architecture, Construction background is deemed an advantage
  • A qualification in engineering is preferred, but not essential

The role is an incredibly fascinating one and would suit someone who has an interest in construction, buildings, engineering with a technical eye. You would work closely with a Design team in this particular role.

A full time position, the hours are full time M-F. Our client offers a rewarding challenge in a friendly team environment. Free parking available on site.

Required skills

  • Architecture
  • Buildings
  • CAD
  • Engineering
  • Technical Support

Reference: 34844218

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