Technical Support Engineer

Posted 18 March by Rec-Solutions.Com Ltd Easy Apply

Technical Support Engineer, Electro-Mechanical Engineer, Mechanical Technician, Technical Service Engineer, Installation Engineer, Electronic Support Engineer, Electronic Installation Engineer. Do any of these sound familiar? Do you have a background in high powered electronic systems? In this role you will need to wear several hats from customer service, quotation, test, Installation and support.

Salary & Benefits

£25,000 to £38,000, private health care, five weeks holiday plus bank holidays, pension scheme onsite parking and travel. This is an excellent opportunity for on the job training from day one.

Opportunity

Would suit a quick learner or seasoned professional who has some or most of the experience outlined below and would like to move into a more challenging and rewarding environment. You will be working with the R&D team, manufacturing and production teams and have the opportunity to become a technical expert for a vast customer base both here in the UK and Internationally excellent training and progression

Qualifications

BTECH or Degree in Electronics or equivalent

Responsibilities & Duties:

Work with external clients on installation or whenever customer service activity is required

Respond to service queries and technical requests from existing and new customers

Working with R&D and the application lab on key projects when required

Strong background in optics or optoelectronics would be preferred

Work with limited supervision and be responsible for testing trouble shooting and characterisation

Working on sub-assemblies consisting of optical, electronic, mechanical, components

Manage and maintain the service reports for quotations and logs

One or more years experience in electronics with a strong aptitude and fast leaner training offered

Be able to perform preventative maintenance and trouble shooting at customers’ sites

Write up reports about the pending and open cases in the service department

Generate quotations related to service with support from sales manager or product managers

The ability to effectively use hand tools, meters, scopes, and other pertinent specialised equipment.

Ideally commutable from London, Surrey, Sussex, Hampshire, South East

Relocation will be considered for the right candidate,

Rec-Solutions.Com is an employment agency and employment business

Required skills

  • Customer Service
  • Equipment Installation
  • Manufacturing
  • Opto-mechanical
  • Technical Support

Reference: 34710139

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