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Technical Support Engineer

Posted 9 March by Rise Technical Recruitment Limited Easy Apply Ended
Technical Support Engineer

Crawley, West Sussex

£30,000-£33,000 + Excellent training + Pension + Healthcare + 33days Holiday

Excellent role on offer for an electro-mechanical engineer looking to join a British Manufacturer who is a world leader, where you will receive industry leading training and become a technical specialist.

Do you want to become a technical expert and offer solutions to customers across the world? Do you want an office based role where you can utilise your skill?

This company are the world market leaders in the manufacture of specialist systems for the printing and labelling sectors. The business has been going a little over 20 years but has expanded rapidly, nearing 100 employees and has a turnover of around £50million.

The business is at the forefront of latest technology and with that in mind you will receive expert training in the sector including all processes and products in a varied role. On entry you will be trained in the following departments; goods in, picking, quality, assembly, repairs, testing, commissioning and installation as well as service.

In this position you will deal with customers over the phone and via email giving support to rectify problems, reducing the need for engineers to attend breakdowns. You will also produce quotations, liaise with service engineers and arrange their visits and briefing them on the job ahead.

To be considered for the role you will have previous engineering experience, and live within commutable distance to Crawley.

The role:
*Customer support through telephone and email
*Planning Service Technicians visits
*Training in every department in the manufacturing facility
*Briefing Service Technicians prior to scheduled work
*£30,000-£33,000 + Excellent training and progression + Pension + Healthcare + 33days Holiday

The person:
*Must have engineering experience
*Must want a desk based job
*Must live in commutable distance to Crawley

Technical Support Engineer, Service Co-ordinator, Service Support, Technical Support, Customer Service, Service Engineer, Service Technician, Multi-skilled, Electrical, Mechanical, Electronic, 3 phase, Industrial, Manufacturing, Production, Maintenance, Installation, Service, Commissioning, Print, Printing press, Crawley, Gatwick, Horley, Guildford, Brighton, Worthing, West Sussex, East Sussex, Hove, Hampshire, Berkshire, Croydon, Oxted, Edenbridge, Tunbridge, Crowborough, Uckfield, Lewes, Brighton, Hove, Pulborough, Billingshurst, Cranleigh, Guildford, Epsom.

Required skills

  • Customer Service
  • Electrical
  • Electronic
  • Industrial
  • Manufacturing
  • Mechanical
  • Production
  • Technical Support
  • Multi-skilled
  • 3 phase
  • Service Engineer
  • Service Support
  • Service Technician
  • Technical Support Engineer
  • Service Co-ordinator
  • Maintenan

Reference: 34648791

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