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Technical Support Engineer

Posted 17 January by The One Group Easy Apply Ended

This is an excellent opportunity for a customer focused person with a good technical understanding and enthusiasm to extend their technical knowledge and work with a rapidly growing company. The team you will be joining deal with incoming customer queries via the telephone, email or online support system, primarily between the hours of 09:00-18:00 Monday to Friday.

The business is undergoing a period of growth, and as such, requires another Senior IT Technician to join their technical team, working on the support helpdesk and infrastructure installations and upgrade for their clients.

They must have working experience with the vast majority of:

Microsoft Windows 7, 8 and 10
Microsoft Windows Server 2008, 2008 R2, 2012, 2012 R2 and 2016
Microsoft Office 2007, 2010, 2013 and 2016
Microsoft Exchange Server 2007, 2010, 2013 and 2016
Active Directory / Domain Environment
Virtualised Environments (VMWare ESX, Citrix XenServer, Microsoft HyperV, etc)
Microsoft Office 365 and Microsoft Azure
Network Administration (E.G. Layer 2, Layer 3, VLAN, ARP, DNS)
Firewall Management (E.G. Cisco ASA, Draytek, SonicWall, WatchGuard, CheckPoint, etc)
Switch Management (E.G. Cisco, Netgear, HP, Juniper)
Client to Site VPNs (E.G. Cisco VPN Client, Cisco AnyConnect, Windows PPTP, etc)
Site to Site VPNs

You will need a clean driving licence and own vehicle.

With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn't just recruitment, it's: Recruitment as it should be.

For more information, call us or visit our website at

Reference: 34249479

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