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The Technical Support Engineer will join their growing team and be part of their continuing success be based at their site in Clevedon, Somerset but commutable from Bristol, Avon, South Wales, Gloucestershire and Taunton.
The main purpose of this Technical Support Engineer job is to provide technical support, act as an interface between the factory and the field and to help develop the support package offered by the factory and company as a whole.
Main Responsibilities for Technical Support Engineer Job:
*Diagnose and resolve customer and internal problems- escalating problems where necessary to more experienced staff.
*Provide support to customers and Customer Facing Divisions by adjusting and/or modifying existing designs.
*Participate in straightforward problem specification analyses and explore route cause analysis.
*Review detailed acceptance test plans, etc. With customers where applicable without supervision, and participate in negotiating detailed technical changes, with guidance as appropriate.
*Document all work to standards, clearly and concisely.
Key Skills required for Technical Support Engineer Job:
*Previous experience of providing technical support along with diagnosing and resolving problems in an electro-mechanical instillation/commissioning/testing position.
*Familiar with piping and instrumentation diagrams (P&ID) and complex machinery.
*Confident in communicating with all levels and disciplines of engineers.
This organisation's products are integral to the development of products for a wide variety of industries in a range of processes for both scientific instruments and various R&D applications. The company is the world's number one leader in these bespoke, high-speed, sophisticated solutions for clients worldwide in an increasing number of applications.
This is a fantastic time to join a highly successful, world leader in their field that offers abundance of customised training, development and career progression.
To apply for the Technical Support Engineer job opportunity based in Bristol or are interested in similar jobs, please send your CV to or for a confidential chat, please phone (01582) 878831.
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