Technical Service Engineer - Temporary

Posted 19 December 2018 by Omnicell
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Be the Solution. Imagine the Impact.

Since 1992, Omnicell has been a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems, Our employees are inspired to create safer and more efficient ways to manage medications and supplies across all care settings —from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home. Over 4,000 customers’ worldwide use Omnicell® automation and analytics solutions to increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety, with more than 32,000 institutional and retail pharmacies working with Omnicell to maintain high accuracy and quality standards in medication dispensing.

Omnicell - Inspired by Care

Technical Support Engineer

Are you a Technical Support Engineer who is who is conversant with the likes of vending machines, Printers / PC hardware and bored of your daily routine, have a passion for technology, keen to enhance your skills, likes solving a problem and a people person full of energy?

The Technical Support Engineer will be responsible for maintaining and supporting Omnicell systems at customers, predominantly (but not exclusively), on the South Coast Area.

The role will involve carrying out scheduled maintenance and dealing with ad hoc support calls, either remotely or on-site. This will include replacing parts, fault finding, performing quality and safety checks, tidying and counting stock.

You will be required to provide out of hours cover for evenings and weekends on a rota basis.

On occasion you may be required to join our Project Teams assisting with the installation and configuration of Omnicell systems

Responsibilities:

  • This is a hands-on technical role for which you will need to have practical and technical skills.
  • Very important personal qualities will include your ability to think on your feet.
  • We are a company which prefers to promote from within and so a Service Engineer’s career can progress into a Commissioning/Installation Engineer and Project Management.
  • You will need to live near or within easy commuting distance of the South Coast of England where most of your work will be based. The role will occasionally involve travel further afield to hospitals across the UK and there will be occasional nights away from home.
  • The role comes with a commercial vehicle for business use only.

Required Knowledge and Skills:

The successful candidate will have the following skills:

  • This is a hands-on technical role for which you will need to have practical and technical skills.
  • Very important personal qualities will include your ability to think on your feet.
  • We are a company which prefers to promote from within and so a Service Engineer’s career can progress into a Commissioning/Installation Engineer and Project Management.
  • You will need to live near or within easy commuting distance of the South Coast of England where most of your work will be based. The role will occasionally involve travel further afield to hospitals across the UK and there will be occasional nights away from home.
  • The job comes with a commercial vehicle for business use only.
  • Must understand basic verbal instructions
  • Speak clearly and listen (hearing)

Basic Qualifications:

  • Relevant High School Education

Preferred Qualifications:

  • Must have relevant industry experience as a Field Service Technician or Engineer.

Work Conditions:

  • Field Based
  • Will be required to work additional hours as required for call outs and out of hours triage
  • Must be able to stand, sit, walk, reach, climb, balance, stoop, kneel, and crouch

Required skills

  • Customer Service
  • Field Service
  • Hardware Support

Reference: 36210821

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