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Technical Support Engineer - Electrical

Posted 7 March by Encore Personnel Easy Apply Ended

TECHNICAL SUPPORT ENGINEER - ELECTRICAL

An exciting position has arisen for a Technical Support Engineer / Tech & Sales Support Engineer / Technical Coordinator / Applications Engineer / Technical Sales Engineer to join a highly reputable manufacturer that delivers an enviable and broad portfolio of products, solutions and services to a variety of industries and end customers.

COMMUTABLE FROM:

Alfreton, Chesterfield, Derby, Doncaster, East Bridgford, Hucknall, Ilkeston, Kirkby-In-Ashfield, Mansfield, Matlock, Newark on Trent, Nottingham, Ollerton, Sutton-In-Ashfield, Retford, Worksop

BENEFITS:

  • £24K - £28K DOE
  • 25 Days Holiday (plus statutory)
  • Contributory Pension
  • Internal progression
  • To be an integral part of a reputable, professional and friendly team

THE ROLE: As the successful Technical Support Engineer / Tech & Sales Support Engineer / Applications Engineer / Technical Coordinator / Technical Sales Engineer you will be responsible for providing technical sales support to the internal and external sales team and data co-ordination.

Key duties:

  • Provision of day-to-day technical support to both the internal and external sales teams
  • Advising Internal and Technical Sales Managers, Customers on product use and application
  • Generation of templates for ROI and energy saving calculations and producing data for customers as required
  • Responsibility for the Master Technical Database and ensuring that all information is accurate and current and coordinating the set up and running of a Product Code database in conjunction with Marketing, Operations and Technical
  • Coordination of technical data that is included on datasheets, catalogues and on the website
  • Writing and preparing new product descriptive texts and product codes for the database
  • Sourcing product information from supplier resources
  • Liaison with Marketing to maintain and update the Technical Product Data files
  • Fielding and co-ordinating requests for variant and custom products

THE CANDIDATE: The ideal Technical Support Engineer / Tech & Sales Support Engineer / Applications Engineer / Technical Coordinator / Technical Sales Engineer will be a professional have:

  • Basic electrical or lighting knowledge
  • A relevant degree (Electrical, Electronics, LIA) or ILP Qualification by experience - would be highly advantageous
  • Experience of coordinating technical data and providing customer support
  • Technical data management and understanding of technical terms and data
  • Accuracy and attention to detail
  • Good Excel skills
  • The ability to communicate technical information in clear, simple terms
  • The ability to work on own initiative and good team work skills

HOW TO APPLY:

To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact us. and ask for Caroline Alves

Encore Personnel are an Equal Opportunities Employer. Specialist Recruiters in the Technical/engineering, Industrial, Driving, Energy and senior appointment sectors. Supplying nationally. Encore offer a "refer a friend" reward scheme where you could receive a gift of up to £500.

Reference: 34633336

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