Technical Support Consultant

Posted 6 April by Metier Recruitment
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We are looking for a Technical Support Consultant to assist in the delivery of IT services across the company. The role requires excellent knowledge of networking and PC support, Server Administration (Windows 2008/12 server & Active Directory), MS Windows 7, Office 2013, Exchange 2013. Our client is a global business with over 8000 staff and offices in over 90 countries, the IT team is based in Leeds. This is a fast paced and demanding environment, but at the same time offers the chance to learn new skills and progress your career.

Responsibilities will include;

  • Day to day support to the Global business
  • To work closely with the IT team on multiple projects
  • Call logging, resolving tickets and escalating where necessary
  • To build positive working relationships and develop your own skills within the business

Skills required for the role include;

  • At least three years experience in IT Support, ideally working for global or multi-office companies with 1000+ users
  • Excellent knowledge of networking and PC support, Server Administration, Windows, Exchange and Outlook.
  • Excellent communication skills
  • Confident to deal with senior stakeholders
  • An ability to learn and develop in a fast paced environment
  • An excellent team player

Please send a CV if you would like further information on this IT Technical Support vacancy.

Reference: 41137652

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