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Technical Support Co-ordinator

Posted 6 March by Interaction Recruitment Easy Apply Ended

My client has been trading for over 10 years and forms part of a larger group.

Managing fleets Nationwide for large blue chip clients my client offers a wide range of services for trailer and tail life maintenance.

We have a new and exciting opportunity to recruit a technical support co-ordinator , working in a customer focused role along side the compliance team you will be responsible for .

  • Trailer Compliance Team responsibilities:
  • Support the Compliance Team Leader with technical guidance when necessary relating to maintenance of HGV trailers
  • Review and authorise repair and maintenance costs generated by bookings, including issuing Purchase Orders as required
  • Manage customer expectations with repairs and repair timescales
  • Manage supplier performance with repairs and repair timescales
  • Contract Assistance responsibilities:
  • Support the Contract Manager in the planning, booking and updating of routine maintenance and unplanned work as necessary
  • Support the Contract Manager in reporting and chasing of work in progress in selected Vehicle Maintenance Units

    This is a multi-faceted and very demanding role and would suit a professional person with technical competence in trailer repairs and maintenance. The following skills are essential:

  • Key Competencies Required:

    • Knowledgeable of trailer mechanical and electrical systems, particularly in relation to braking components

    • Communication, written & verbal.

    • Computer Skills.

    • Problem Analysis and solving.

    • Keen eye for detail

    • Decision making.

    • Planning and organizing.

    • Work and time management.

    • Attention to detail and high level of accuracy.

    • Delegation of authority and responsibility.

    • Information gathering and monitoring.

    • Initiative.

    • Teamwork and collaboration.

    The working hours are Monday – Friday 8.30am – 5.30pm

    Salary between £25000pa - £27000pa

  • Reference: 34615380

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