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Technical Support Associate / Engineer - Near Watford

Posted 27 February by Premier Engineering Easy Apply Ended

ROLE- Technical Service Associate / Engineer

LOCATION- Near Watford

TERM- Permanent

SALARY- £21,000- £24,000 per annum (depends on experience)

My client design and manufactures a range of mechanical equipment, and they are looking to take on a Technical Service Associate / Engineer to work with their fabrication team, on a permanent basis, near the Watford area.

The Technical Service Associate / Engineer will ideally have the following attributes:

  • HNC/ HNC qualified in Mechanical Engineering or similar technical experience/ having a mechanical aptitude would be ideal
  • Previous experience working within a customer focused role i.e Support, Solutions, Service positions
  • Good problem solving skills
  • Excellent communication skills both verbal and written
  • Engineering knowledge or an understanding of fluid systems would be ideal
  • Excellent customer service skills

The Technical Service Associate / Engineer role will involve:

  • Providing support to the companies Technical Service Desk
  • Providing support to the fabrication and assembly build team too
  • The role will involve a mix of both office and workshop based work therefore you should be happy working in both of these environments
  • Taking enquiries and providing quotes to customers
  • Ensuring technical service and support is given to customers, field sales and colleagues in different offices by phone and email
  • Answering technical enquiries by phone
  • Processing enquiries and orders on to the system
  • In the workshop you should be able to work on the manufacture and testing of assemblies

If you are interested in this position, please apply with an up to date CV as soon as possible, along with your availability and your salary expectation.

Premier are acting as an employment agency

Required skills

  • Customer Service
  • Engineering
  • Mechanical
  • Technical
  • Service
  • Support

Reference: 34562384

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