Technical Support Analyst

We are looking for an IT Helpdesk or Technical Support Analyst with experience in a corporate environment to join an excellent company in Brighton with a great working environment and excellent benefits.

You will:

  • Support the national technical infrastructure on which corporate systems are maintained and accessed
  • Maintain effective procedures for the maintenance and usage of IT systems
  • Provide an effective IT helpdesk service
  • Maintain network security
  • Test and maintain Disaster Recovery
  • Maintain technical knowledge of WAN and proximity security systems
  • Provide out of hours call out coverage on a rota basis as required

You’ll need previous Technical Support experience in a corporate environment, where you have supported 100 or more users.

You will also be required to travel by train to other offices one week a month, travel will be paid for by the company. The role is working on a 4 week rotation of hours, all between 8.30am and 6pm Monday to Friday with some on call duties.

The salary is between £20k and £25k dependent on experience plus an excellent team, company and brilliant company benefits.

First Recruitment Services ltd is acting as an employment agency.

Required skills

  • Analyst
  • Helpdesk
  • Technical Support
  • WAN

Application questions

Do you have IT Support experience?
Do you have experience supporting 100 users?

Reference: 34355403

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