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Technical Support Advisors- Immediate starts!

Posted 5 January by NRG PLC Ended

Just arrived!! Technical Support Advisors…January starts!

If you’re a customer champion, a problem solver who aims to leave each customer with a smile on their face then we want to speak to you!

What will I be doing in this role?

You’ll be supporting customers with technical issues on behalf of a much loved brand, delivering excellent customer service to facilitate a smooth customer journey and demonstrating a positive and responsive attitude on each call.

What do you need from me?

Contact centre experience would be a bonus but it’s not an essential requirement. As long as you have proven customer service experience, excellent communication skills, good IT skills and you’re a fan of technology then you’re a perfect fit for this role!

These roles are temporary for 12 weeks with a view to achieve a permanent contract.

Salary is £15,600 per annum plus a fantastic benefits package for permanent staff including development courses, corporate discounts with global brands, internal incentives; refer a friend scheme, an annual awards ceremony plus many, many more!

Work patterns will be based on 40 hour per week. You’ll be working on a rota shift pattern, 5 out of 7 days between Monday - Sunday 7.55am - 8pm. We also have a part time role which you can create a fixed 20hr per week fixed shift that works for you. You will be required to do 3 weeks full time training.

Intrigued? Send your CV over today or call us for a chat - we’d love to tell you more!

Required skills

  • Contact Centre
  • Customer Service
  • Technical Support

Reference: 34084933

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